Responsible AI & Automation Consulting
Put AI to work in your business —
without adding risk you can't see.
Pisano Designer helps businesses roughly $1M to $10M in revenue adopt AI and automation the right way — starting with whichever of these is the actual problem: not knowing where AI already creates risk, missing calls that should be leads, or AI output that doesn't sound like the business at all. Sixteen years investigating what happens when oversight is missing. A human stays in the loop, always.
16 Years Federal Digital Forensics
Self-Hosted — Your Server, Your Data
No Vendor Lock-In
Human in the Loop, Always
Built for $1M–$10M Businesses
Why this matters
Most AI mistakes aren't technical. They're accountability gaps.
AI doesn't have agency. The business does. When an AI tool gets adopted without anyone deciding who reviews its output, what it's allowed to touch, or what happens when it's wrong, the business has taken on risk it doesn't know it's carrying.
I spent 16 years on the remediation side of exactly these situations — credentials exposed in a workflow, decisions made by a tool nobody was checking, no record of what happened or why. Prevention is cheaper than remediation. It's also a lot less stressful.
Bottom line: if you can't answer "who checks this before it reaches a customer, and what happens if it's wrong," that's not a small gap — it's the gap. The
AI Operations Assessment is built to find and close it.
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Exposed credentials
An API key left in a shared workflow gets copied. Someone else links it to their own system. The bill arrives for usage that was never yours.
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No documented decision process
A tool gets adopted because it looked useful — not because anyone asked whether this task should be AI at all, or what the failure mode looks like.
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Output shipped without review
Verification takes more expertise than generation, not less. Skipping it means signing your name to work nobody actually checked.
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No written policy
Employees are left to guess what's off-limits for AI tools — what data, what tasks, what gets a second look before it goes out.
Where to start
Three starting points — pick the one that matches the actual problem
Every business that reaches out is stuck in one of three places: they don't know where AI is creating risk, they're losing leads to missed and unscreened calls, or their AI tools don't sound anything like them. Each of the following is built around one of those problems.
Start here if you don't know where AI creates risk
AI Operations Assessment
A documented review of where AI touches your business — decision-making, verification, data handling, acceptable use, and human-in-the-loop checkpoints. Delivered as a single report built around five components: a Decision Framework, a Verification Standard, a Risk Assessment Methodology, an AI Acceptable Use Policy, and a Human-in-the-Loop Standard — plus a prioritized action plan.
Learn more about the Assessment →
Start here if missed calls cost you business
ClearLine
An AI receptionist that answers every inbound call on your business line, filters out robocalls and sales pitches, and sends you a written summary and recording link for anything that's an actual prospect or vendor. You decide how fast to call back — not your voicemail.
Learn more about ClearLine →
Start here if your AI doesn't sound like you
ExoLoop
A done-for-you setup that captures how your business actually writes and talks — through writing samples and a guided session — and turns it into a context and voice asset your AI tools can use going forward. The output sounds like you, not like a generic AI.
Learn more about ExoLoop →
How every engagement runs
The same four principles, every time
These aren't different for an Assessment, a ClearLine build, or an ExoLoop setup. They're how the work gets done, regardless of which one you start with.
01
Audit before you automate
Identify the right opportunities first — not just any opportunity that happens to be automatable.
02
Prioritize by ROI
Quick wins first. They prove the value and fund whatever comes next.
03
Security is non-negotiable
Every system is designed to scale without creating a new vulnerability to manage later.
04
Measure what matters
Business impact — hours back, leads captured, risk closed. Not just activity metrics.
Right fit
This isn't built for everyone
That's not a sales line. Automation built for the wrong business, at the wrong time, is worse than no automation. Here's who each starting point above is actually built for.
This is for you if
- →Your business does roughly $1M–$10M a year and has more repetitive or manual work than your team can absorb
- →You're security-conscious — not because someone told you to be, but because you've seen what happens when a business isn't
- →You want to understand what's being built for you, not just hand it off and hope
- →A human stays in the loop. You're not looking for AI that ships without review.
This isn't for you if
- —You want the cheapest possible option. Generic $97/month tools exist for that — and they carry the risks covered above.
- —You want AI to run without human oversight. That's not something built here.
- —You're not sure yet what you'd even want fixed. The Assessment is the right starting point for that — but be ready to commit to the process.
- —You want to dictate the technical approach. If you're hiring for this, it's done based on what's known to be right.
Common questions
Before you book a call
A few things people usually want straight answers to before reaching out.
What's the difference between automation and AI?
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Automation moves data between systems using fixed, pre-written rules — nothing is generated. AI is in the loop at runtime: data goes in, and a model generates new output based on it. If no model is processing data when a workflow runs, it's automation, not AI — regardless of what it's marketed as.
Is my business data secure if I work with Pisano Designer?
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Wherever possible, systems run on infrastructure you own — your server, your credentials, your accounts. There's no platform lock-in and no shared infrastructure between clients. You can audit what's running because you control where it runs.
Do I need to already be using AI in my business?
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No. A lot of engagements start with the AI Operations Assessment for exactly this reason — the business doesn't yet know where AI is touching their operations, what's exposed, or what the actual risk looks like.
Will AI run in my business without a person checking it?
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No. Human-in-the-loop is a standard on every engagement, not an optional add-on. AI doesn't have accountability — your business does. Every system is built so a person reviews output before it reaches a customer, a decision, or a record.
Which service should I start with?
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If you don't know where AI is creating risk in your business, start with the AI Operations Assessment. If missed and unscreened calls are costing you leads, start with ClearLine. If AI-generated content and communication doesn't sound like your business, start with ExoLoop. If you're still not sure, book a call and we'll figure it out together.
Not sure where to start?
Book a short call. We'll figure out which one fits.
No pressure, no slide deck. Just a conversation about where AI is actually creating a problem — or an opportunity — in your business right now.
Book a Discovery Call
Pisano Designer · Radu Pisano
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